Contents
What are standard SMS marketing rates? (How much does SMS marketing cost?)What factors influence SMS marketing rates?How can you make sure you get a positive ROI from SMS marketing?How do you select an SMS marketing plan?SMS marketing rates FAQGet SMS marketing rates that make sense for your businessNo matter how big or small your business is, every business cares about the same thing…
Your bottom line.
Because the bottom line is that your bottom line matters.
Without money, you have no business.
And that’s why SMS marketing is a good thing—because we all know that people love to use their phones. Constantly. So what better way to promote your business and boost that bottom line?
At the same time, like any good business, you need to make sure that your investment is worth it.
So SMS marketing rates matter.
With that in mind… what does SMS marketing cost? What cost considerations should you take into account so you can know whether you’ll see a good ROI?
Let’s dig in and uncover the answers.
SMS marketing rates, like anything else, vary depending on a number of factors.
But is there a baseline average you can go off of as you’re researching?
Most prominent SMS marketing services operate on a SaaS subscription basis, so you’ll need to pay a monthly subscription fee for access to a certain number of messages that you can send per month.
The rate per message for these subscription services goes down if you purchase more messaging credits.
For low-volume plans, rates typically start around $25 per month for 500 messages per month.
Here are some examples…
For medium-volume subscriptions, plans can start around $150 per month and go up to $600 per month.
Here are some examples…
For high-volume subscriptions, plans can start around $900 per month.
Here are some examples…
Some plans (especially at enterprise-level volumes) are either pay-per-message or customized for each specific contract.
These prices can vary widely from provider to provider.
Here are a few examples:
The amount you’re going to pay for SMS marketing largely depends on one primary factor: the amount of messages you’ll be sending.
As mentioned above, most SMS marketing plans (whether subscription-based or not) are priced based on message volume.
Typically, the higher the volume of messages you’re sending, the better rate you’ll get per message.
Another factor determining how much you’ll pay for SMS marketing is how long your SMS are.
If you send longer SMS (longer than 160 characters), it typically costs more per message.
So if you’ll be sending longer text messages, you can expect to pay more.
When you send text messages that contain media (i.e., images), it typically costs more.
What that means is that you’ll have to plan to pay more if you intend on sending picture messages or other messages containing media elements.
Though not common, some SMS marketing platforms also charge you based on the number of users you have for managing your SMS marketing efforts.
If you’ll be having more than one user managing your messaging, you’ll want to make sure you’re aware of whether or not your provider charges for additional users.
To make sure you get a positive ROI from your SMS marketing rates, here are a few best practices you can keep in mind.
As mentioned above, if you go over 160 characters in your messages, it can use up more messaging credits from your plan—so it costs more.
If you can limit your characters to 160 or fewer, it will be easier to get a positive ROI.
We all know that images and pictures are effective.
But since picture messages usually cost a lot more than text-only messages, you can consider limiting your texting efforts to avoiding images.
Relevance is important for any marketing channel.
But for SMS especially, people don’t want to receive messages on their phone’s SMS inbox if those messages aren’t relevant to them.
So not only will it waste money to send irrelevant messages, it will also train your audience to not pay attention when you try to connect with them.
One of the easiest and best ways to make sure you’re sending to relevant audiences is to make sure people clearly understand what they’re opting in to when they sign up to receive your texts.
You can also, of course, segment your audiences according to whatever criteria you’d like.
SMS is a highly effective marketing medium—when used sparingly.
In most cases, sending 2–4 SMS campaigns per month should be plenty in order to get the most out of your SMS efforts.
Any more than that and you risk fatiguing your audience, leading to them unsubscribing.
All marketing copy is important.
But when it comes to SMS, the text that will show up in the preview of your message is key.
Why? Because virtually everyone in your audience will see this preview text, even if they don’t actually open the message.
Based on our research, message app previews can show anywhere from 40–86 characters of your message—so pay special attention to those first few characters when planning your message copy.
If you’re not on the right SMS marketing plan for your business, you could be overpaying for your SMS.
Remember that higher volume plans give you lower rates, so get on a plan that gives you the level of messaging credits that actually makes sense for your business.
This could involve some trial and error at first, but after a while you should be able to find your sweet spot.
So how can you actually choose a plan that makes sense for your business needs?
Here’s a breakdown:
You may get into it and find that you have too few or too many messages, but you can always change your mind and change your plan later.
These steps give you a starting point so you have an idea of what you might need.
Here are answers to some of the most commonly asked questions about SMS marketing rates.
With most SMS platforms, each individual recipient for your messages counts as a single message (for example, a message sent to 2,000 recipients counts as 2,000 messages).
If your message is longer than 160 characters, it counts as 2 or more messages per recipient rather than 1.
If your message has a media attachment, it counts as 3 messages per recipient rather than 1.
Many SMS providers do charge pass-through fees from the mobile carriers, on top of their listed subscription fees.
Additionally, some providers have registration and/or phone number fees.
You’ll want to check with individual providers to determine whether these types of fees are included in their pricing plan or whether they cost extra.
The bottom line is that your bottom line matters.
And what’s right for one company might not be right for another.
We’ve walked you through what you should know about SMS marketing rates so that you can make the best decision about what makes sense for your business.
Interested in giving SMS a try? Get a free trial account at Mobile Text Alerts today and see if it’s a good fit for you.
—
Sam Pelton is the content director for Mobile Text Alerts, an SMS marketing service that gives businesses an easier way to reach customers. He has 10 years of experience working with the texting platform in the areas of customer support, quality assurance testing, content creation, copywriting, and marketing strategy.
Start sending mass text messages to your entire list today!
GET FREE TRIAL